Terms and Conditions mahjongjp88
– Platform Terms of Use

1 Acceptance of Terms and Conditions

By registering an account, logging in, making a deposit, or using any service provided by mahjongjp88, you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions contained in this document, including the Privacy Policy and any additional guidelines published from time to time.

These terms and conditions constitute a legally binding agreement between you ("Member" or "User") and mahjongjp88 ("Platform", "We", or "mahjongjp88"). This agreement takes effect from the date you first register an account and remains in force for as long as your account is active.

2 Member Eligibility

To register and use mahjongjp88 services, you must meet all of the following requirements:

• At least 18 years of age at the time of registration.
• An individual (not a company, organization, or business entity) registering in their own name.
• Not currently on any self-exclusion list or prohibition list of any gaming regulatory body.
• Possess full legal capacity to enter into a binding agreement under the laws of your country of residence.
• Not representing any third party or acting as an agent for another person in the use of this platform.

Mahjongjp88 reserves the right to request proof of age and identity at any time. If you fail to verify your eligibility, mahjongjp88 reserves the right to suspend or close your account and withhold any related funds until verification is complete.

3 Account Registration

Each individual is only permitted to hold one (1) active account at mahjongjp88 at any given time. Ownership of multiple accounts by the same individual — whether using different personal details, different IP addresses, or different devices — is strictly prohibited and may result in the closure of all associated accounts and the freezing of all funds.

During registration, you are required to provide truthful, accurate, and up-to-date information, including:

• Full name as shown on a valid identification document.
• Exact date of birth.
• An active and reachable email address.
• A mobile phone number registered in your name.
• Bank account or e-wallet details for financial transaction purposes.

You are responsible for ensuring all information provided remains up to date. Any losses arising from inaccurate or outdated information are solely your responsibility. The KYC (Know Your Customer) verification process must be completed before your first withdrawal is approved.

4 Deposits & Payment Methods

Mahjongjp88 accepts deposits via a range of secure and legitimate payment methods, including FPX (all major Malaysian banks), TNG eWallet, Boost, GrabPay, and direct bank transfer. The minimum deposit is RM10 per transaction.

All deposits must be made using an account or e-wallet registered in your own name. Deposits from third-party accounts are strictly prohibited and may result in account freezing and further investigation.

• Mahjongjp88 charges no processing fees for standard deposits.
• Deposit processing is instant for most payment methods.
• If your deposit has not been credited within 30 minutes, please contact customer support with proof of transaction.
• Mahjongjp88 reserves the right to decline or return any deposit suspected of originating from an illegitimate source.

5 Fund Withdrawal

Withdrawals from your mahjongjp88 account may be made at any time subject to the following conditions being met. The minimum withdrawal amount is RM30 per transaction, with processing times ranging from 3 to 15 minutes depending on the chosen withdrawal method.

• KYC verification must be completed before your first withdrawal.
• The rollover requirement for any active bonus must be fully met before a withdrawal is approved.
• Withdrawals will be credited to the same bank account or e-wallet used for the deposit, except in specific circumstances requiring management approval.
• Mahjongjp88 reserves the right to request additional verification documents for withdrawals exceeding a certain amount.
• If fraudulent activity is suspected, withdrawals may be placed on hold until the investigation is complete.

Mahjongjp88 is not liable for any delays caused by banks or e-wallet providers. If your withdrawal has not been received within 24 hours, please contact our customer support with proof of your withdrawal request.

6 Bonuses, Promotions & Special Offers

Mahjongjp88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, and seasonal offers. Each promotion is subject to specific terms and rollover requirements stated on the relevant promotion page.

• All bonuses are subject to a minimum rollover requirement before withdrawals are permitted — this requirement is clearly stated in the details of each promotion.
• Bonuses may not be transferred between accounts or combined unless explicitly stated.
• Mahjongjp88 reserves the right to void bonuses and associated wins if there is evidence of abuse, deliberate low-risk betting, or the use of multiple accounts to exploit promotions.
• Bonuses may only be used by valid registered members and may not be utilised by third parties.
• Mahjongjp88 reserves the right to modify, suspend, or withdraw any promotion without prior notice.

7 Game Rules

All games available on the mahjongjp88 platform are operated in accordance with the standard rules set by their respective game providers. Game results are final and cannot be disputed unless there is clear evidence of a confirmed technical disruption.

In the event a game is interrupted due to a technical failure — whether on the platform's end or that of the game provider — mahjongjp88 will take fair and appropriate action as follows:

• If no result can be determined, the bet will be fully refunded to the member's account.
• If a valid result was recorded before the disruption occurred, that result will stand.
• Mahjongjp88 is not liable for losses caused by interruptions to a member's internet connection.

The use of any automated software, bots, or tools that provide an unfair advantage to members in any game is strictly prohibited and may result in account closure without refund.

8 Accepted Member Conduct

Mahjongjp88 prioritizes a positive gaming experience for all members. Members are required to conduct themselves respectfully and responsibly in all interactions on the platform, including communications with the customer support team.

The following conduct is prohibited and may result in disciplinary action up to and including account closure:

• Abusive, threatening, or offensive language directed at mahjongjp88 staff or other members.
• Attempts to hack, breach, or disrupt the platform's systems and infrastructure.
• Identity fraud or submission of falsified documents during the KYC process.
• Collusion between members to manipulate game outcomes.
• Unauthorised chargebacks on deposits that have been used for gameplay.
• Any money laundering or illegal financing activities conducted through the platform.

9 Account Closure and Suspension

Members may voluntarily close their account at any time by contacting the mahjongjp88 customer support team. Prior to closure, all applicable rollover requirements must be fulfilled and any remaining account balance may be withdrawn in accordance with standard procedures.

Mahjongjp88 reserves the right to suspend or close any member's account without prior notice if:

• A breach of any section of these terms and conditions has occurred.
• Fraud, money laundering, or other illegal activity is suspected.
• Registration information provided was found to be false or misleading.
• Member is suspected of using multiple accounts.
• A request has been received from the relevant authorities.

In cases of closure due to a breach, mahjongjp88 reserves the right to withhold the account balance pending the outcome of an investigation. If the breach is confirmed, funds associated with fraudulent activity may be forfeited in accordance with applicable laws.

10 mahjongjp88 Limitation of Liability

Mahjongjp88 is not liable for any indirect, incidental, or consequential losses suffered by members in the use of this platform, including but not limited to:

• Financial losses resulting from game outcomes that are not in the member's favour.
• Service disruptions due to scheduled or unscheduled platform maintenance.
• Losses arising from technical failures or third-party disruptions such as internet service providers.
• Any damage or data loss caused by factors beyond the control of mahjongjp88.

Mahjongjp88's maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim. mahjongjp88 operates on an "as-is" service basis and makes no guarantee that the platform will be free from interruptions or errors at all times.

11 Amendments to Terms and Conditions

Mahjongjp88 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. All amendments take effect immediately upon publication on the official website.

It is the member's responsibility to review this Terms and Conditions page periodically to stay informed of the latest version in effect. The "Updated" date at the top of this page indicates when these terms were last revised.

12 Contact Us

If you have any questions regarding these terms and conditions, or require further clarification on any section above, the mahjongjp88 customer support team is available to assist you at all times.

• Live Chat: Available 24/7 directly from the mahjongjp88 platform.
• Telegram: Reach our support agents via the official Telegram channel.
• WhatsApp: Instant support via WhatsApp in English and Bahasa Melayu.
• Email: [email protected] (response within 24 hours)

For more information on how we handle your personal data, please refer to Privacy Policy ours. For guidance on responsible gaming, visit the Responsible Gaming ours.